| 客服 | 净销额 | 退款率 | 最终转化率 | 客单价 | 满意度 | 质检分数 合格率 / TOP质检项 | 100-200元订单数 | 100-200元订单总金额 | 200元以上订单数 | 200元以上订单总金额 |
|---|---|---|---|---|---|---|---|---|---|---|
| 清清 | ¥19,177 | 24.00% | 33.59% | 236 | 96.30% | 28.8 95.94%回答有误 | 19 | ¥2,698 | 20 | ¥13,220 |
| 醒醒 | ¥17,400 | 13.37% | 35.23% | 189 | 88.00% | 27.8 92.50%未主动服务 | 20 | ¥2,803 | 22 | ¥10,720 |
| 乐乐 | ¥12,487 | 47.44% | 38.93% | 189 | 96.15% | 28.9 96.25%回答有误 | 30 | ¥4,113 | 25 | ¥10,711 |
| 灵灵 | ¥11,096 | 9.43% | 35.33% | 191 | 85.71% | 27.9 93.12%回答有误 | 11 | ¥1,601 | 19 | ¥7,893 |
| 知知 | ¥5,890 | 33.62% | 26.17% | 193 | 100.00% | 27.6 91.88%未能推荐合适产品 | 13 | ¥1,724 | 10 | ¥4,939 |
| 客服 | 净销额 | 退款率 | 最终转化率 | 客单价 | 满意度 | 100-200元订单数 | 100-200元订单总金额 | 200元以上订单数 | 200元以上订单总金额 |
|---|---|---|---|---|---|---|---|---|---|
| 清清 | ¥11,044 | 24.16% | 34.45% | 280 | 91.67% | 5 | ¥629 | 7 | ¥7,908 |
| 醒醒 | ¥8,524 | 12.75% | 40.30% | 166 | 90.00% | 11 | ¥1,445 | 12 | ¥5,392 |
| 知知 | ¥6,797 | 18.33% | 26.17% | 225 | 100.00% | 12 | ¥1,602 | 10 | ¥4,939 |
| 乐乐 | ¥6,288 | 44.56% | 43.87% | 160 | 94.44% | 17 | ¥2,261 | 9 | ¥3,204 |
| 灵灵 休息 | ¥627 | 41.81% | — | 215 | — | 2 | ¥262 | 1 | ¥621 |
| 当日汇总 | ¥33,280 | 26.16% | 37.09% | 201 | 94.00% | 47 | ¥6,199 | 39 | ¥22,064 |
| 客服 | 净销额 | 退款率 | 最终转化率 | 客单价 | 满意度 | 100-200元订单数 | 100-200元订单总金额 | 200元以上订单数 | 200元以上订单总金额 |
|---|---|---|---|---|---|---|---|---|---|
| 灵灵 | ¥10,470 | 6.31% | 35.33% | 189 | 85.71% | 9 | ¥1,339 | 18 | ¥7,271 |
| 醒醒 | ¥8,876 | 13.96% | 30.00% | 219 | 86.67% | 9 | ¥1,358 | 10 | ¥5,328 |
| 清清 | ¥8,133 | 23.78% | 32.85% | 194 | 100.00% | 14 | ¥2,069 | 13 | ¥5,312 |
| 乐乐 | ¥6,199 | 50.08% | 33.57% | 226 | 100.00% | 13 | ¥1,852 | 16 | ¥7,507 |
| 知知 休息 | ¥-908 | 264.86% | — | 61 | 100.00% | 1 | ¥122 | 0 | ¥0 |
| 当日汇总 | ¥32,770 | 27.39% | 33.04% | 201 | 91.67% | 46 | ¥6,741 | 57 | ¥25,419 |